Inbound Customer Service Representative
Location: 7810 E Escalante Rd Tucson, AZ 85730
Start Rate: Starting at $17.50 per hour
What Will I Do as an Inbound Customer Service Representative?
Are you someone who thrives on helping others and delivering excellent service? As an Inbound Customer Service Representative at our Tucson call center, you'll be the first point of contact for customers reaching out for support — making every conversation a chance to leave a positive impression.
In this inbound role, you’ll take calls from customers who need assistance with their accounts, billing questions, service updates, or product information. You’ll listen closely, provide accurate information, and ensure that each customer feels heard and valued. With paid training, we’ll prepare you to handle a variety of calls confidently and professionally.
If you’re a good listener, a problem-solver, and someone who loves helping others, this is a great opportunity to build your career in a meaningful way.
Why Afni?
Because at Afni, you’re the reason customers stay — and we invest in you.
As an Inbound Customer Service Representative, you’ll enjoy:
- Full time hours. A stable 40-hour work week.
- Job Stability. We’ve been supporting customers since 1936.
- Paid Time Off. Take the time you need to recharge.
- Medical, Dental and Vision Insurance. We help you stay healthy.
- Tuition Reimbursement. Continue your education with our support.
- Referral Program. Earn extra for bringing in great people.
- Career Development. Many of our team members grow into leadership roles.
- Annual Performance Reviews. Your contributions are always recognized.
What are the qualifications to be an Inbound Customer Service Representative at Afni?
- At least six months of customer service experience
- Strong communication and active listening skills
- Ability to stay calm, friendly, and professional on every call
- Comfortable working with multiple computer systems
Requirements
- Must be 18 years of age or older
- Must have a GED or High School Diploma
- Must be legally authorized to work in the United States
Afni is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Employment decisions are based on qualifications, merit, and business needs.
